Shipping and returns

Shipping the package

The delivery date at the customer's home depends on the availability of the chosen product and the destination area.

Although at QH Miniaturas we do our best to maintain a sufficient stock of miniatures, it is possible that sometimes it is necessary to make a foundry in order to fulfill the order. If this is the case, the order may take a few more days.

The prices of the products shown on the website include the appropriate Value Added Tax (VAT), as well as shipping costs.

Shipping costs include handling and packaging costs, as well as postal costs. Shipments are made through the Post Office.

We cannot combine two different orders, and shipping costs will be applied for each individually.

We are not responsible for any damages that your package may suffer after shipment, but we do our best to properly protect all products.

To return an order, please contact us at qhminis [at] qhminis [dot] com